Sell a Car

The Sell a Car wizard steps you through a simple process to submit your vehicle to iLuxCars.com. (When you login to the system, you are first shown the Sell a Car page.)

1. Enter your vehicle information. If you know the VIN number, most of the time iLuxCars can determine the year/make/model/trim of the vehicle. If you know the VIN number you should enter it in the VIN box and click the link titled "Click here to lookup VIN." Otherwise, you need enter the year, make, model, and trim using the simple drop down lists. If for some reason your vehicle isn’t found, you may enter a new one into the list by clicking on the "I don’t see my Vehicle" link.
2. Upload Photo (or use a stock photo). You may choose to add a photo of the vehicle, a stock photo (if it exists) or none.
3. Set Pricing Information. In this step you can give iLuxCars a target price that you’d like to receive for your vehicle. While the target price isn’t required, it often will enable us to respond more accurately.
4. Confirm and Complete. Almost there, simply review the details of the vehicle and press Submit. Our experts will immediately start working on a price for your vehicle.

Cars I'm Selling

The "Cars I’m Selling" page gives you a snapshot of your currently active vehicles that have been submitted to iLuxCars. From this page you can "Accept" or "Reject" an iLuxCars offer or "Re-Open" an expired deal. (A vehicle expires after 48 hours).

Accepting an Offer

Once we have determined a price for your vehicle, we'll extend an offer. To accept an offer, click on the "Accept" link of the vehicle that you wish to accept. We require that you fill out both the VIN and mileage before the transaction is complete. (If you have already entered this information, you need only to verify in the confirmation step.)

Rejecting an Offer

If the iLuxCars offer cannot be accepted, you may reject the offer by clicking on the "Reject" link. You must enter an amount that will be acceptable as your "Target Price".

Buy a Car

When iLuxCars encounters a vehicle that either meets your profile preferences or matches a specific request, we may offer the vehicle to you. When a vehicle becomes available, you will receive an email message with a brief description of the car. To make an offer on a car, simply enter the amount you are willing to pay, click next, and then commit on the confirmation page. You will receive a confirmation via email immediately and we will notify you if your offer is accepted.

1. Enter Offer Amount
2. Confirm Offer

Note that, in accordance with your user agreement, your offer is valid 48 hours from the time it was committed.

My Transactions

All of your transaction history, including your current offers and vehicles for sale can be found on the "My Transactions" page. In addition, once a deal is complete (either a purchase or sale) you will be able to view a printable invoice or purchase order for each vehicle.

My Requests

You may sometimes wish to make specific requests for a particular vehicle. The iLuxCars system will automatically notify you if we find a vehicle that matches your request. To enter a request simply click on the "New Vehicle Request" link under the main tab bar, and fill out the required information.

My Profile

Your profile describes information about you, your contact preferences, and the types of vehicles in which you are generally interested in buying.

Receiving Notifications

All notifications from iLuxCars will be sent to your email address (same as your user ID). If you would like additional email addresses copied (a home or business email address), enter this information in the "Contact Preferences" list.

If you cellular phone is text enabled (and you have a text messaging plan), you can receive notifications on your cell phone as well. To setup your cell phone for these messages, click on the “More” button on the My Profile page and select the item "Setup Text Messaging".

This will open the SMS Setup page. You need to enter your cell phone number and select your carrier from the list. If you carrier isn’t in the list, contact your carrier and ask for the email address to use for your phone to receive text messages).

Once you have entered the correct information, click Finish. A test message will be sent to you to verify that text messaging is setup properly. If you do not receive the message in a few minutes, you should contact your carrier and ensure that your phone is capable of receiving text messages via email. Once you have the correct email address you may enter it on this page.

Getting Support

At iLuxCars.com, you can chat with one of our representatives while you are on the site. To start a chat conversation, click on the "Chat" link on the toolbar.

Next, you enter your name to use for the chat session and your question, and one of our representatives will begin a chat conversation with you. (Note that if we are temporarily unavailable for chat, you can leave a message. We'll get back to you as soon as possible.)